Jit365 Privacy Policy

1Introduction

Jit365 is a trusted online gaming platform for players in Bangladesh. We believe protecting your personal information is not just a legal obligation — it is our ethical commitment. This privacy policy explains how your data is handled when you use our services through the jit365 website, mobile app, or any other channel.

This policy applies to all jit365 services. By registering on our platform or continuing to use our services, you are deemed to have accepted the terms of this privacy policy.

If this policy is updated, we will post the changes on this page and endeavour to notify you via your registered email. We recommend checking this page regularly.

2What Information We Collect

We collect various types of information when you register and use jit365's services. This data falls into three main categories — what you provide directly, what is collected automatically, and what we receive from third parties.

3How Information Is Collected

Jit365 collects your information through various methods. Please familiarise yourself with each of these collection practices.

• Direct input: Information you provide during registration, KYC verification, deposit forms, and support chat
• Automatic collection: Via cookies, log files, and tracking pixels while using the website or app
• Payment Providers: Relevant financial information collected during transactions via Mobile Banking, Nagad, and Rocket
• Identity Verification Services: From third-party verification platforms used in the KYC process
• Analytics Tools: Via internal tools for analyzing user behavior
• Customer Support: Via support tickets, Live Chat, and email correspondence

4Purpose of Data Use

Jit365 uses your information only for specific, legitimate purposes. We never use your data in ways that have not been disclosed to you in advance.

• Account creation, management, and verification
• Processing deposits, withdrawals, and other financial transactions
• Detecting and preventing fraud, money laundering, and other unlawful activities
• Ensuring legal and regulatory compliance
• Personalizing your gaming experience and offering relevant promotions
• Providing customer support and resolving issues
• Improving platform functionality and security
• Monitoring usage patterns to ensure responsible gaming

5Data Sharing & Third Parties

Jit365 never sells or rents your personal information. However, limited data may be shared with trusted partners in certain specific circumstances.

• Payment Providers: Mobile Banking, Nagad, and Rocket — only the information necessary to complete transactions
• KYC Verification Service: Document information required to verify your identity
• Game Providers: Minimum data required to operate games (player ID, etc.)
• Law Enforcement Agencies: Under a valid court order or at the request of a regulatory authority
• Anti-Fraud Organizations: With an industry-standard organization for investigating suspicious activity

Before sharing data with any third party, we ensure they adhere to privacy protection standards equivalent to our own. Third-party partners may only use data for specified purposes and in accordance with their agreement with us.

6Data Protection Measures

Jit365 uses industry-standard technology and processes to keep your data secure. Our security measures operate on the following levels:

• Transmission Security: 256-bit SSL/TLS encryption is used for all data transfers
• Storage encryption: Stored sensitive data is protected with AES-256 encryption
• Access Controls: Only authorized personnel can access data for specific, legitimate purposes
• Regular Audits: Regular system audits conducted by third-party security experts
• Two-Factor Authentication: 2FA protection for account login and significant account changes
• DDoS Protection: Cyber attack prevention measures at the server and network level
• Data Backup: Regular encrypted backups stored securely in the cloud

While we strive to maintain the highest level of security, no system on the internet is completely impenetrable. Please keep your password confidential and notify us immediately if you notice any suspicious activity.

7Cookie Policy

Jit365 uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.

You can disable cookies through your browser settings. However, disabling certain essential cookies may limit the functionality of the platform.

8Your Data Rights

Jit365 respects your data rights. Below are your key rights as a user:

9Data Retention Period

Jit365 retains your information only for as long as necessary — no longer. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: At least 5 years after account closure (as required by legal obligations)
• Financial Transaction Records: 7 years (in accordance with Anti-Money Laundering regulations)
• KYC Documents: 5 years after account closure
• Gaming History: Full duration of the active account and 3 years after closure
• Support conversations: Deleted 2 years after resolution
• Marketing Preferences: Updated immediately upon withdrawal of consent
• Web Logs & Cookies: Up to 90 days

Once the retention period expires, data is securely deleted or anonymized so that individual identification is no longer possible.

10Contact & Complaints

For any questions, concerns, or complaints about our Privacy Policy, please reach out to our dedicated Data Protection Team. We are always here to help.

If your complaint regarding our privacy policy remains unresolved, you have the right to escalate it to the relevant data protection authority in your country.